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Have your say

Want to have your say? We are listening.

Our Community Relations Officer, Rowland, is waiting to hear your feedback, both positive and negative, so we can better refine our products, operations and service offerings.

 

Feel free to send us your email at feedback@bne.com.au or by completing an enquiry form and selecting “Send us your Feedback”.

 

Or mail your feedback to:

Community Relations Officer

Brisbane Airport Corporation

PO Box 61

Hamilton Central QLD 4007

 

We endeavour to respond to all correspondence within five working days. If for any reason you do not hear from us within this period, please call (07) 3406-3000 and request to speak with the Community Relations Officer. 

 

In cases where feedback relates to another organisation or entity, or does not fall under the jurisdiction of Brisbane Airport Corporation, your feedback may be referred to the responsible authority. For example, if your complaint is about lost baggage, you will be referred to the airline responsible for managing this process.

 

All complaints regarding aircraft noise should be directed to Airservices Australia.

 

Brisbane Airport background