Airport Service Centre

If you are a new company to Brisbane Airport and wish to apply for ASICs, it is recommended that you contact our office initially to ensure that you are fully aware of the procedures involved.

ASIC Applications


ASIC application forms are not yet available on-line. Hard copies are available from our office at the Airport Service Centre (see map below).


Visitor Identification Cards (VICs):


Any person that does not have a valid red/grey ASIC and has a legitimate reason to access the Security Restricted Area must obtain a Visitor Identification Card (VIC) and be escorted by the holder of a valid red/grey ASIC at ALL times.


Should you require a VIC, there are a number of electronic VIC systems available located throughout the Airport:

- BAC Office on Level Three of the International Terminal;

- BAC Alarm Monitoring Office on Level Two of the Domestic Terminal opposite the Common User area;

- Airport Service Centre – ID & Access Services Office;

- Airside Operations Centre;

- Gate 23 on Hakea Street.


Please remember that all visitors must be escorted at ALL times by a person with a valid ASIC.


Access Management


Please select one of the below forms to apply for access:

1. For applicants with an ASIC that cannot be encoded by the BAC Airport Service Centre; generally those issued by issuing authorities other than BAC, QANTAS Group or Customs.

2. For applicants with an ASIC that can be encoded by the BAC Airport Service Centre; generally those issued by BAC, QANTAS Group, Airservices Australia, Customs or Gold Coast Airport.


Please complete the appropriate access request form and scan and email to or fax to 07 3866 3050.


Please contact the ID & Access Services Team on 07 3406 3057 with any queries.


Airport Service Centre

Address: 9 The Circuit, Brisbane Airport (adjacent to Skygate)

Phone: (07) 3406 3057

Hours: Monday to Wednesday and Friday – 7:30am to 3:45pm, Thursday – 7:30am to 1:45pm


Located within Skygate, the new Airport Service Centre will provide the following services for Brisbane Airport:


  • ASIC issuing and renewal.
  • Access management.
  • Staff parking access.
  • GTO access.


Please use appropriate parking within the Skygate precinct when you visit the Airport Service Centre. Those with large vehicles, please use the oversize vehicle parking as shown on the map below.


Airport Service Centre parking map


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Brisbane Airport background