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Visitor Information Centre

The Visitor Information Centre is officially accredited by Tourism Queensland and is staffed by trained Customer Service Consultants and experienced volunteers who provide excellent customer service. The centre offers general tourism information on the region of Southern Queensland, along with airport and transport information. They also handle lost property for both Terminals.

 

Our Airport Ambassadors (volunteers) really enjoy assisting the varied clientele travelling through Brisbane Airport and you can identify us by looking for the yellow and blue Visitor Information Centre sign.

 

Email Contact:

Lost property - domestic@sqt.com.au

Visitor Centre General - DTB.Ambassador@bne.com.au

Hours Of Operation*

International Terminal  

Open for all arriving and departing flights.  

 

Domestic Terminal  

Lost Property: Monday to Friday from 0900 until 1400  

Brisbane Airport Ambassadors: Monday to Sunday from 0700 – 14.45  

*Subject to change based on flight schedules. Please contact Visitor Information Centre for further information.

Location

International Terminal - Level 2  

Domestic Terminal (Central Area) - Level 1

Phone

International Terminal  

Level 2: +61 3406 3190  

 

Domestic Terminal  

Level 1: +61 7 3305 9233  

Lost property: 07 3068 6698

Enjoy some shopping and dining while you wait for your flight.

Gifts & Lifestyle

International
InternationalDomestic
International
InternationalDomestic
Domestic
Domestic

Books & Magazines

Domestic
InternationalDomestic
Domestic

Duty Free

International

Fashion & Accessories

International
Domestic
International
Domestic
International
Domestic
MAC
International
Domestic
International
Domestic
Domestic
Domestic
International
Domestic
InternationalDomestic
Domestic

Currency Exchange / Other Services

International
International
BNE Service Centre
BNE Service Centre
InternationalDomestic
BNE Service Centre
InternationalDomestic
International

Dining

BNE Service Centre
Domestic
International
International
International
Domestic
Domestic
International
Domestic
Domestic
Domestic
Domestic
International
Domestic
BNE Service Centre
KFC
BNE Service Centre
Domestic
InternationalDomestic
BNE Service Centre
Domestic
Domestic
Domestic
InternationalDomestic
Domestic
International
InternationalDomesticBNE Service Centre
Domestic
BNE Service Centre
InternationalDomestic
InternationalDomesticBNE Service Centre
International
Domestic
Domestic
International
Domestic