Last Updated: 5 February 2015
The date this summary was last revised is at the top of the page. See “Last Updated”.
We run a diverse business and carry out our functions and activities in a manner that is respectful of your personal information. We manage your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Principles).
OUR PERSONAL INFORMATION HANDLING PRACTICES
We usually collect personal information directly from you e.g. when you make an enquiry, enter a promotion run by us or make an application for security access.
We also collect some information indirectly as a result of your use of the airport or your interactions with us e.g. through our Electronic Monitoring Systems and in-building infrastructure.
Sometimes we collect your personal information from other sources such as our contractors who perform services on our behalf, organisations that you may purchase products or services from via links from our website and publicly available sources or information.
We need to know who we are dealing with for most matters (like booking car parking online) but, if it is practical (like making a general enquiry), you can use a pseudonym or remain anonymous.
2. USING YOUR INFORMATION AND SHARING IT
We use and disclose your personal information for the purposes for which you gave it to us and for other related purposes where you would reasonably expect us to do so. Also, in circumstances where you give us consent or if the Privacy Principles authorise us to do so. For example we may use and disclose personal information to:
- develop, improve, manage and administer our products and services;keep in contact with you at your request;
- issue and maintain airport authorities, licenses, passes, and permits;
- maintain records that are required for security, aviation, insurance or legal purposes;
- conduct retail and marketing activities;
- manage incidents and for investigation and analysis; and maintain and manage airport operations, safety and security.
We may combine or link the personal information we collect from you with other information we already hold about you and use it to support our functions and activities.
We use and disclose information (including personal information) that is collected by our Electronic Monitoring Systems for Safety, Operations, Emergency and Security purposes.
Although we run our business in Australia sometimes we may disclose personal information to entities located overseas.Some of our contracted service providers are located in Singapore.
3. DATA SECURITY
We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.
If we use third party data storage providers to store your information we will ensure those providers take appropriate measures to protect that personal information.
When the personal information that we collect is no longer required, we will ensure it is securely destroyed or de-identified.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
HOW TO CONTACT US
We welcome your questions or comments about our privacy policies and procedures.You can contact us at firstname.lastname@example.org or call us during business hours and ask for our Privacy Officer on +61 7 3406 3000. Alternatively, you can write to us c/- Privacy Officer, Brisbane Airport Corporation, P.O. Box 61, Hamilton Central, Queensland, Australia 4007.
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