停车客户服务

1. Please download and complete the Refund Request Form
2. Attach a copy of your parking receipt or bank statement highlighting the charge
3. Email the form and receipt/s to [email protected] with the subject line Parking Refund Request

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To cancel an online booking;

1. Go to manage by bookings 

2. Enter your email address and booking reference

3. Select find booking

4. Press cancel 

Your booking will be cancelled and your refund will be returned to your account within 5-7 business days.

If you have lost or misplaced your QR code, it can be resent to you via email.

1. Go to manage my bookings

2. In the Resend confirmation email field, type in the email address you used for your booking.

3. Select Resend confirmation