Last updated: 28/03/2020
Brisbane Airport will remain open in a heavily reduced capacity servicing arriving and departing passenger flights across both the Domestic and International Terminals, freight traffic, and emergency services.
Brisbane Airport is working closely with the State and Federal Government to help prevent the spread of COVID-19 Coronavirus.
Latest advice for International travellers
All travellers arriving into Australia will now be required to undertake the mandatory 14-day self-isolation at designated facilities (for example, a hotel). In Brisbane, this will take effect from 11:59pm (AEST) Saturday 28 March 2020. All travellers arriving at Brisbane Airport's International Terminal will be transported directly to designated facilities after appropriate immigration, customs and enhanced health checks.
The Arrivals Hall on Level 2 of the International Terminal will also be closed to the general public until further notice. This will also take effect from 11:59pm AEST Saturday 28 March 2020.
Health information for International travellers: https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-for-international-travellers
Travel restrictions and biosecurity
The latest information on travel restrictions related to COVID-19, can be found via the following sites:
- Australian Border Force: https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus
- Smart Traveller: https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19
- Biosecurity: https://www.agriculture.gov.au/travelling/to-australia/advice-to-travellers/human-health/coronavirus#travellers
Latest advice for Domestic travellers
All passengers arriving into Queensland on domestic flights are now required to self-isolate for a period of 14 days.
It is reasonable for departing or transiting passengers already booked on flights through the Domestic Terminal to be able to complete their travel journey at this time. However, current health advice is for Australians to avoid all non-essential domestic travel with many states applying their own restrictions. Please check individual state information.
Domestic passengers who need to transit to another domestic flight or to an international flight, can complete this transit. Self-isolation starts once passengers reach their final destination.
To make changes or get information about flight bookings, please contact your airline or travel agent directly.
The advice from the Department of Health remains that the best measures to prevent the spread of infection is regular hand washing, covering coughs and sneezes, and avoiding touching your face.
Further information can be found here: https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov
For Queenslanders, please visit the Queensland Department of Health website: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19
At the Airport
We have intensified our cleaning regime throughout the terminals, car parks and transfer buses with a focus on high traffic areas and touch points.
Hand sanitiser units are located throughout the terminals including at security check points.
We have increased public health messaging in the terminals, encouraging everyone to maintain good hygiene practices.
As a precautionary measure, our Volunteer Ambassador program has been temporarily suspended.
Our Parking Customer care team is experiencing a higher than usual volume of enquiries. Given the impacts to travel plans, we are waiving cancellation fees until further notice. Please read our frequently asked questions first and complete the parking enquiry form for further assistance. Our team will get back to you as soon as possible.
Terminal transfer and Skygate bus services
To comply with the directive from the Federal Government regarding enhanced social distancing, the number of passengers on Terminal Transfer and Skygate bus services will be restricted to 26 passengers.
Our buses undergo regular surface cleaning, including using an antimicrobial shield that forms an invisible barrier on all surfaces and the air-conditioning system to sanitise and eliminate microbes and bacteria.
What you can do
We would encourage all passengers follow the hygiene recommendations from the Department of Health which include;
- regularly wash your hands with soap and water
- covering coughs and sneezes
- avoid touching your face
- maintain social distance
- avoid contact with people who are unwell
Passengers travelling overseas are reminded that any liquids carried onto the plane (including hand sanitiser) need to be in containers sized 100ml or smaller.