Last updated: 25/01/2021
Face masks are now mandatory at the airport and on all flights.
Passenger safety and wellbeing remains our top priority.
At Brisbane Airport, we have introduced a range of measures to create a safe environment for everyone, including;
- Increased cleaning of high touch areas across the airport using hospital-grade cleaning products.
- Installation of hand sanitiser units and antibacterial wipe dispensers throughout the terminals, buses, car parks and passenger pick-up areas
- Audio announcements, social distancing signage and floor markers are in place as reminders for practicing social distancing.
What you can do to travel safely
- It is now a requirement to wear a face mask at Australian airports and on all flights. Exemptions apply for children under 12 years and those with a disability or medical condition. For details, review the Mandatory Face Mask Direction.
- If you are feeling unwell, or displaying any symptoms of COVID-19 please stay home, seek medical advice and talk to your airline about changing your travel plans.
- When visting the airport, go contactless where possible, maintain good hygiene practices and keep a safe distance from others whenever you can.
- Find out what to expect when you next travel through Brisbane Airport here.
Where can I find information on travelling to another State or Territory?
Get the latest information on current travel advice in each state or territory:
- Australian Capital Territory travel advice
- New South Wales travel advice
- Northern Territory travel advice
- Queensland travel advice
- South Australia travel advice
- Tasmania travel advice
- Victoria travel advice
- Western Australia travel advice
Travel within Australia
Parts of NSW have been declared a COVID-19 hotspot.
Do I need a Border Pass?
Currently, all passengers arriving from any location within NSW are required to apply for a border declaration pass.
I am flying direct into Brisbane from another State, do I have to Quarantine?
If you are travelling to or transiting through Australia you must provide evidence of a negative COVID-19 (PCR) test to your airline, taken 72 hours or less before your scheduled departure.
Travellers arriving into Australia from overseas destinations (excluding those arriving from New Zealand on quarantine-free flights) are required to undertake mandatory 14-day quarantine at their arrival port.
- For information on mandatory quarantine, visit the Queensland Government website.
- For the latest on Australian border restrictions, visit the Department of Home Affairs website.
International Arrivals (excluding New Zealand)
International travellers arriving into Queensland are also required to complete the following online forms 72 hours prior to arrival.
New Zealand Safe Travel Zone
⚠️ Update: The Australian Government has suspended the New Zealand Safe Travel Zone for 72 hours as of 2PM AEDT, 25 January 2021. For status updates on New Zealand flights in the next 72 hours, please check with your airline.
Passengers are now able to travel from New Zealand and are not required to quarantine if:
- they have been in New Zealand for 14 days or more and not been in a designated hotspot, and
- they are travelling to Australia on a quarantine-free flight. Quarantine-free flights will be determined by your airline.
Visitors from New Zealand are required to submit the Australia Travel Declaration 72 hours prior to arrival.
For more information on the New Zealand Safe Travel Zone, visit the Department of Home Affairs website.
To transit Australia, you must hold a valid visa or be from an eligible country to transit without a visa, AND you must provide evidence of a negative COVID-19 (PCR) test to your airline, taken 72 hours or less before your scheduled departure.
If you are transiting Australia for less than 72 hours you are automatically exempt from Australia’s travel restrictions.
- Where the time between your arrival and departure flights is less than eight (8) hours, you may be eligible to remain in the secure transit area of the Terminal.
- Where the time between your international flights is more than eight (8) hours, passengers will be required to enter Australia, and will be quarantined in an appropriate facility (for example, a hotel) until it is time to return to the airport for your onward flight.
For the latest on visa requirements and transiting through Australia visit the Department of Home Affairs Transiting Australia web page.
Do I need to wear a mask?
It is now a requirement to wear a mask whilst at an airport and on all domestic and international flights in Australia. More information the mandatory requirments and exemptions for face masks can be found on the Queensland Health website.
There may also be additional safety requirements specific to your airline, and/or your arrival destination. Please contact your airline or the Government body for your arrival destination for more information.
Are the Car Parks still open?
Short and Long-term parking is available at the Terminal Car Parks. Park Valet is temporarily closed. We recommend you book online in advance for the best prices. Learn more here.
If my travel plans change, can I cancel/change my Parking booking?
Yes, we are currently waiving cancellation fees on parking bookings that are changed as a result of changes to travel plans. View Parking FAQ's for more information.
Are Shops and Cafes open?
Yes, however some of our retail stores and cafes and restaurants may be operating at reduced trading hours, or are temporarily closed. For a list of what’s open at each Terminal, visit the pages below:
What’s happening at security screening to keep people safe?
Screening trays are regularly cleaned with hospital grade disinfectant. Antibacterial wipes are available if you prefer to wipe down your tray yourself. Security Officers wear gloves, and change them frequently. You can request that a Security Officer change their gloves if you are asked for a pat down.
Can I pick someone up or drop someone off at the airport?
Yes you can! If you are greeting or farewelling someone travelling within Australia, you are able to enter the Domestic Terminal and meet them, unless they are arriving from a COVID declared hotspot.
If you are farewelling someone at the International Terminal, it is possible to accompany them to the Level 4 Departures Hall. The Pre-departure screening process and the Airline Check-in areas are restricted to passengers only.
For everyone’s safety it is not currently possible to greet travellers arriving from overseas or from COVID declared hotspots within Australia. These passengers will undergo health screening and then be taken to a hotel for mandatory 14-day quarantine. More information on quarantine can be found here.
Is the Terminal Transfer Bus operating?
Currently the Terminal Transfer bus is not operating, however the Skygate Loop Service will continue to provide transfer services between the Terminals and Skygate operating the normal schedule from Monday - Friday.
Everyone has a role to play in minimising the spread of COVID-19. Some simple things you can do to prepare for your next trip;
- Go contactless - check-in to your flight online, book your parking ahead of time and use contactless payment where possible
- Wear a mask - it is now a requirement to wear a mask whilst travellng through Australian airports and on all domestic and international flights.
- Leave space - keep practicing physical distancing - we've got reminders for you, but ultimately you're in control of your own space
- Practice good hygiene - wash or sanitise your hands regularly
- If you are not feeling well - stay home and consider getting tested.
Check out this article for more Safe Travel Tips
Can I bring my own santiser?
Yes, you can carry your own hand sanitiser on board. Passengers travelling overseas are reminded that any liquids carried onto the plane (including hand sanitiser) need to be in containers sized 100ml or smaller. Larger containers should be packed into your checked luggage.
Latest Health Advice
To help slow the spread of COVID-19 please continue to follow the latest health advice including;
- Practice physical distancing
- Wash or sanitise your hands regularly
- Cover coughs and sneezes
- Avoid touching your face and;
- Stay home if you are unwell.
For the latest information visit the Queensland Department of Health website.