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Lost something at Brisbane Airport? We're here to help.
Where your item was misplaced determines who can assist you. Here's what you need to know:
Lost item in the Terminals, Car parks, or on a Brisbane Airport bus?
Our Brisbane Airport Lost Property team can help. Provide your details via the Lost Property form and the team will be in contact.
Left something on an Aircraft?
Please contact your airline directly:
- Qantas Lost Property: +61 7 3867 3264
- Virgin Lost Property: +61 7 3114 8150
- All other airlines: Find a contact
*Please note: Lost property offices are not manned 24/7.
Bag missing from the baggage carousel?
Contact your airline for assistance
Lost your passport?
Please contact the Australian Border Force: +61 7 3867 3858
Brisbane Airport Lost Property Form
For general lost property enquiries, please complete the form below providing as much detail as possible:
Privacy Collection Statement
Brisbane Airport Corporation Pty Ltd (BAC) will collect your personal information when you raise a Lost Property enquiry. Your personal information will be provided to our third party provider Southern Queensland Tourism who manage the Airport lost property process on our behalf. Your personal information will be used to respond to your enquiry. BAC is committed to protecting your privacy and will deal with your personal information in accordance with our Privacy Policy