With travel restrictions easing to allow Queenslanders to holiday within Australia (with few exceptions), our priority (as always) is making sure Brisbane Airport is a safe place to be for everyone and working with airlines to make flying COVID safe for all passengers.
We can’t wait to welcome you back, here’s what you can expect when you are next travelling through Brisbane Airport and what you can do to travel well.
The nutshell version:
First things first: If you are unwell, stay home
If you are unwell and have a temperature, a sore throat, a cough, or you’re a little breathless, please DON'T come to the airport and just stay home. If you've just been in contact with anyone who has COVID-19 then you should stay home too and wait to travel. This is seriously the most important thing you can do to keep yourself and others safe. Do the right thing, if you are sick and have COVID-19 symptoms, it is your responsibility to get yourself tested and self-isolate.
BNE has a travel safe plan
Brisbane Airport's COVID Safe Plan has been inspected by the Queensland Government and for passengers this means you'll see reminders to practice social distancing, sanitation stations throughout the terminals and intensified cleaning of all our spaces, high touch areas and services.
Make a decision on wearing a mask
Right now, it is your choice to wear a mask at Brisbane Airport. Queensland Health recommends the wearing of a mask in areas where social distancing is difficult to maintain which could be the case in an airport environment. Check with your airline and destination on the requirements of wearing a mask as they may be different. If you are unsure, we would recommend that you pack a mask with you for peace of mind. Masks are also available in stores and in vending machines at both terminals.
Check-in with your airline
Most airlines will require you to go contact-less by checking in online, using the self bag-drop facilities and other contact-less initiatives. Check-in with your airline to learn about what they are doing to make travel safe:
- Qantas – Fly Well
- Jetstar – Fly with confidence
- Virgin Australia – Prepare to fly
- Find contact information for another airline
Parking at the airport has never been cheaper
To minimise touch points on entry to the car parks we encourage passengers to book airport parking online at least an hour in advance. Touch points including entry and exit boom gates and pay machines our targeted in our intensified cleaning schedules and social distancing reminders have been placed in the lifts.
Right now only the terminal car parks are available for short-term and long-term airport parking. AIRPARK and ParkValet services are temporarily unavailable.
Reminders to social distance are literally everywhere
Move over yoga and meditation, social distancing is the ‘practice’ for 2020. Practicing social distancing is one of the most effective methods of reducing transmission of the coronavirus and because we’ve all been doing a pretty good job at it, travel restrictions are easing and opening up – go us! Now is the time to keep up your social distancing practice like lives depend on it (because it does and so does unrestricted travel).
We’ve literally placed reminders everywhere we can think of to encourage social distancing and good personal hygiene including terminal screens, signage, floor stickers, in the lifts, terminal announcements and more (including this blog post).
The other practice
A good hygiene practice is also key. Wash your hands, don’t touch your face, sneeze into your elbow pit... we will let the Australian Government take it from here:
Limited food options are available (but options are opening up every week!)
The food court areas and seating at cafes and restaurants have implemented social distancing rules. Some retailers are still temporarily closed and others are opening at varied hours. To find out what will be open at the terminals when you fly next, look at our terminal guides:
Pre-travel treat yourself shopping
After the last couple of months, we all deserve a treat and a half for doing the right thing and flatten the curve. Some of our airport retailers are re-opening as more passengers return to the Domestic Terminal.
For last minute carry on items:
- [email protected]* - Both stores at the Qantas and Virgin end of the Domestic Terminal
- Airport Pharmacy
For special treats:
What to pack
You can carry your own personal stash of hand sanitiser, anti-bacterial wipes and if it is your choice, a protective mask.
If you've left these behind at home, stock up on these items at the Airport Pharmacy at the Domestic Terminal or at one of the Health Pod vending machines at the International Terminal.
Download the COVID Safe app
If you are travelling and changing your location, downloading the COVID Safe app will help with contact tracing and notification of COVID-19 hot-spots so that outbreaks can be responded to quickly. Download the app: