With travel restrictions easing to allow Queenslanders to holiday at home (and in some cases, beyond), our priority (as always) is making sure Brisbane Airport is a safe place to be for everyone and working with airlines to make flying COVID safe for all passengers.
We can’t wait to welcome you back, here’s what you can expect when you are next travelling through Brisbane Airport and what you can do to travel well.
The nutshell version:
BNE's Travel Safe Plan
Brisbane Airport's COVID Safe Plan has been inspected by the Queensland Government and for passengers this means you'll see reminders to practice social distancing, sanitation stations throughout the terminals and intensified cleaning of all our spaces, high touch areas and services.
We’ve intensified our airport cleaning schedule and frequency throughout the terminals, car parks and transfer buses particularly in high use areas and touch points including waiting areas like the food court, boarding gates and screening areas.
To minimise touch points on entry to the car parks we encourage passengers to book airport parking online at least an hour in advance. Touch points including entry and exit boom gates and pay machines our targeted in our intensified cleaning schedules and social distancing reminders have been placed in the lifts.
Right now only the terminal car parks are available for short-term and long-term airport parking. AIRPARK and ParkValet services are temporarily unavailable.
Hand sanitiser and sanitation stations have been placed in all areas of the airport including the screening points and at every boarding gate.
We’ve literally placed reminders everywhere we can think of to encourage social distancing and good personal hygiene including terminal screens, signage, floor stickers, in the lifts, and more (including this blog post).
Limited food options are available
The food court areas and seating at cafes and restaurants have implemented social distancing rules. Some retailers are still temporarily closed and others are opening at varied hours. Some of the food outlets that are open* at the Domestic Terminal include:
At the International Terminal, you can try:
Pre-travel treat yourself shopping
After the last couple of months, we all deserve a treat and a half for doing the right thing and flatten the curve. Some of our airport retailers are re-opening as more passengers return to the Domestic Terminal.
For last minute carry on items:
- [email protected]* - Both stores at the Qantas and Virgin end of the Domestic Terminal
- Airport Pharmacy
For special treats:
Our terminal transfer and Skygate buses undergo regular surface cleaning, including using an antimicrobial shield that forms an invisible barrier on all surfaces and the air-conditioning system to sanitise and eliminate microbes and bacteria.
Travel well tips for passengers
If you are unwell, stay home
If you are unwell and have a temperature, a sore throat, a cough, or you’re a little breathless, please DON'T come to the airport and just stay home. If you've just been in contact with anyone who has COVID-19 then you should stay home too and wait to travel. This is seriously the most important thing you can do to keep yourself and others safe. Do the right thing, if you are sick and have COVID-19 symptoms, it is your responsibility to get yourself tested and self-isolate.
Check-in with your airline
Most airlines will require you to go contact-less by checking in online, using the self bag-drop facilities and other contact-less initiatives. Check-in with your airline to learn about what they are doing to make travel safe:
- Qantas – Fly Well
- Jetstar – Fly with confidence
- Virgin Australia – Prepare to fly
- Find contact information for another airline
Leave space, stay safe
Move over yoga and meditation, social distance is the ‘practice’ for 2020. Practicing social distancing is one of the most effective methods of reducing transmission of the coronavirus and because we’ve all been doing a pretty good job at it, travel restrictions are easing and opening up – go us! Now is the time to keep up your social distancing practice like lives depend on it (because it does).
The other practice
A good hygiene practice is also key. Wash your hands, don’t touch your face, sneeze into your elbow pit... we will let the Australian Government take it from here:
What to pack
You can carry your own personal stash of hand sanitiser, anti-bacterial wipes and if it is your choice, a protective mask.
If you've left these behind at home, stock up on these items at the Airport Pharmacy at the Domestic Terminal or at one of the Health Pod vending machines at the International Terminal.
Download the COVID Safe app
If you are travelling and changing your location, downloading the COVID Safe app will help with contact tracing and notification of COVID-19 hot-spots so that outbreaks can be responded to quickly. Download the app:
On pick up or drop off duty? Tips for greeters and farewellers
Know where you can go
To reduce the number of people in high traffic areas, such as Level 2 of the Domestic Terminal (where the boarding gates are) we'd suggest if you are meeting or farewelling friends and family, to say goodbye or hello at the kerb or in the car park.