Shop Duty Free

Changes to Lotte Duty Free

Lotte Duty Free is following the regulations issued by the Australian and Queensland Governments and therefore have temporarily closed. 

We understand that with this changes you may require a refund. Currently, the processing time for a refund request is 7 business days. Please get in touch with the Lotte Duty Free customer service team via email using  [email protected] or call them on +61 1300 388 937.

Please take extra care during this time, we’re all in this together and we look forward to seeing you again soon.