The Brisbane Airport Community Aviation Consultation Group (BACACG) is a consultative forum designed to bring together government, the aviation industry, and the community to discuss a range of topics including aircraft noise, airport developments, airport operations and Terminal access.
The group is independently Chaired by Nigel Chamier, AM. The BACACG meets four times per year.
Members of the public can contact the BACACG by email.
2021 Meeting Schedule
- 1 June 2021
- 7 September 2021
- 30 November 2021
Technical Airspace Design Workshop
Following on from an action arising out of the November 2020 BACACG meeting, a Technical Airspace Design Workshop was held on Wednesday 24 February 2021, with representatives in attendance from BAC, Airservices Australia, Virgin Australia, the Aircraft Noise Ombudsmen, BACACG, the Brisbane Flight Path Community Alliance and the broader community.
A summary of the agreed-to actions arising from this meeting is available to download below
Meeting minutes for all BACACG meetings held since 2015 are available for download below. To obtain copies of minutes from earlier years, please contact the BACACG secretary.
Please click on the below link to view Terms of Reference for the Brisbane Airport Community Aviation Consultation Group (BACACG).
Aircraft noise complaints
If you have any feedback or questions regarding aircraft noise or flight paths, you can contact a member of the Brisbane Airport team by completing this form. Alternatively, you can call 1800 737 075 (free call, Mon - Fri 8.30am to 5.00pm excl. public holidays). This feedback will be logged by Brisbane Airport Corporation and shared with Airservices Australia.
If your enquiry is in relation to a specific aircraft noise event, or you wish to make a formal complaint, please contact Airservices Australia.
Airservices Australia is Australia's air navigation service provider. They are responsible for Australia's airspace management, flight paths, providing noise information and managing complaints.
Noise complaints can be lodged on the Airservices Australia website or by calling Airservices Australia's Noise Enquiry Service on 1800 802 584 (freecall). Complaints can also be lodged in writing:
Noise Enquiry Service
PO Box 211
Mascot NSW 1460
Airservices Australia publishes quarterly Aircraft Noise Complaint and Enquiry Reports. Click here to read about Brisbane Airport.
Aircraft Noise Ombudsman
The Aircraft Noise Ombudsman (ANO) conducts independent reviews of Airservices Australia's management of aircraft noise-related activities, including the handling of complaints or enquiries made to Airservices Australia about aircraft noise, the community consultation processes related to aircraft noise and the presentation and distribution of aircraft noise-related information.
The Aircraftnoise.com.au website is an initiative of Airservices Australia and the Australian Airports Association and is supported by the Aircraft Noise Ombudsman and aviation industry. This website provides information on the causes of aircraft noise, how the industry is working together and what people can do to reduce its impact.
Aircraft and Flight Path Information
Webtrack is a tool that allows the community to see where aircraft fly and explore historical trends and patterns. Click here to visit the Airservices Australia webtrack site.
Brisbane Airport's Flight Path Tool shows the jet arrival and departure flight paths from Brisbane Airport. It allows a user to search any address in Brisbane in relation to these flight paths, to understand specific information for the selected address.
The tool also shows noise mapping for jet and non-jet arrivals and departures, highlighting areas that will experience aircraft noise of 70 decibels or more.
In December 2010 the Federal Government made amendments to the Airports Act 1996 which strengthen the requirements for airport master plans. The Government released these guidelines to assist airports in meeting the new requirements.