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Accessible travel at BNE: what to expect and how to prepare
Are you a traveller with assistance requirements planning a trip via Brisbane Airport? Read on for tips on planning your airport journey.
Airport Updates
Need-to-know information for Brisbane Airport passengers while construction is underway on the terminal upgrades.
Check-in, Screening and Border Security
Information on airport departure processes for passengers requiring assistance including check-in, screening and clearing border security.
Moving Through Brisbane Airport
How to move through the airport with confidence, including terminal transfers, lifts, accessible bathrooms, waiting areas, boarding support and where to find help on the day.
Getting Here
How to get to Brisbane Airport with accessible transport, parking, pick-up and drop-off options, plus what to know if someone is escorting you into the terminal.
Accessibility Statement
Read Brisbane Airport’s accessibility statement and learn how we are working to make our digital platforms more accessible, inclusive and easier to use.
Before Arriving
How to prepare before arriving at the Airport, including when to contact your airline, how assistance is arranged and where to find additional support if you need it.
Travelling with an assistance animal
What to know when travelling with an assistance animal, including airline notification, security screening requirements and where to find animal relief facilities at Brisbane Airport.
Medical Travel Companions
Information about dedicated concierge and medical support services for passengers who need extra assistance beyond what their airline provides.